With half a million customers, Currencies Direct handles over $10b in forex trades every year. Following a large Private Equity investment, they acquired smaller forex companies and needed to make some big changes to their ecosystem of global websites.
I was brought in as an Interim Head of Web to help navigate a transformation of their marketing websites, underlying technologies and internal design-to-code processes.
Digital Transformation
Product Strategy
UX Design
UI Design
There were numerous challenges we had to solve simultaneously:
Create a site architecture with complex i18n and l10n requirements to cater for a global audience and regional offices
Create a flexible approach designing and building pages quickly and consistency with multiple sign-off steps
Implement a new scalable CMS and rollout plan for all brands for the next two years
Enable the development of a programmatic SEO strategy
Maintain brand integrity and current performance
Empower marketing to move faster
Deep analysis on site performance and competitors
Procured and helped implement Contentful CMS
Built a flexible, global site architecture factoring in unique regional and brand requirements
Built a custom design system in Figma with Tailwind class structures to create parity with Contentful modules
Designed production-ready pages for compliance checks and iteration
Created a strategy for programmatic SEO to leverage business strengths
Implemented new design-to-code practices for faster iteration and rollouts
Launched the new Currencies Direct in six months
Reduced turnaround of new pages and updates from weeks to hours
Created the foundation for a rapid international rollout
Increased user engagement and time on site
Improved an already high TrustPilot rating